Terms of Service & General Conditions

Welcome to Faerie Good! By accessing or purchasing from our website, you agree to be bound by the following Terms of Service and General Conditions. Please read them carefully.

1. General Overview

This website is operated by Faerie Good. Throughout the site, the terms “we,” “us,” and “our” refer to Faerie Good. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

2. Use of Our Website

You agree not to use our products or content for any unlawful purpose or in any way that violates local, national, or international laws.

3. Product Disclaimer

All our teas and offerings are intended for enjoyment and general well-being only. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using herbal products, especially if you are pregnant, nursing, taking medication, or have a medical condition.

All product descriptions and information are based on traditional herbal and folkloric uses and are not evaluated by the European Medicines Agency (EMA) or similar bodies.

4. Allergies & Reactions

By purchasing from Faerie Good, you acknowledge that you are responsible for understanding your own sensitivities and potential allergies. We are not liable for any adverse reactions that may result from the use or misuse of our products. Full ingredient lists are available with every product—please read them carefully.

5. Order Fulfillment & Shipping

We strive to process and ship all orders within 1–3 business days. Delivery times may vary depending on your location. Once an order is shipped, we are not responsible for any delays or damages caused by shipping carriers.

6. Returns & Exchanges

Due to the nature of our products, we do not accept returns on opened tea or botanical goods. If your item arrives damaged or incorrect, please contact us within 5 days of delivery so we can make it right.

7. Copyright & Content

All content, including stories, names, designs, and imagery on this website, is the intellectual property of Faerie Good unless otherwise stated. You may not copy, reproduce, or redistribute any part of the site without written permission.

8. Pricing & Availability

All prices are listed in EUR and are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

9. Modifications to These Terms

We may update these Terms of Service and General Conditions at any time. Changes will be posted here with the date of revision. Your continued use of the site constitutes acceptance of those changes.

If you have any questions about our policies or need support, please visit the Summon Us page to get in touch.