Privacy Policy (EU GDPR Compliant)
Last updated: 23rd of March 2025
At Faerie Good, your privacy is sacred. This Privacy Policy explains how we collect, use, and protect your personal information—always with care, respect, and a promise: we will never sell your data. Ever.
1. Who We Are
This website is operated by Faerie Good, a registered small business based in France. We offer handcrafted teas, original stories, and botanical treasures.
For all privacy-related concerns, please contact us at: 📧 faeriegoodtea@gmail.com
2. What Personal Data We Collect
We only collect the information we need to serve you better, such as:
- Name
- Email address
- Shipping & billing addresses
- Payment details (processed securely through third-party providers)
- Order history
- Any messages or notes you share with us (like gift notes or requests)
We do not collect sensitive personal data unless you voluntarily provide it.
3. Cookies & Tracking
We use cookies to improve your experience (see our Cookie Policy). You can manage or opt out of cookies at any time.
4. How We Use Your Information
Your information is used to:
- Fulfill orders and deliver products
- Respond to messages or requests
- Improve our website and offerings
- Send occasional updates (only if you opt in)
We Never Sell Your Information
We do not and will never sell, rent, or trade your personal information to third parties. Your data stays safe and sacred—just between us.
Some data (like shipping or payments) is shared with trusted providers such as payment processors or delivery services, only as needed to complete your order.
Your Rights (Under GDPR)
As an EU resident, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, just contact us.
7. Data Retention
We keep your data only as long as necessary for legal, tax, and business purposes. You may request deletion at any time unless we are legally required to keep certain records.
8. Changes to This Policy
We may occasionally update this policy to reflect legal changes or site improvements. Updates will be posted here with the latest date shown.
Have Questions?
We’re here to answer them! You can always reach us at: faeriegoodtea@gmail.com